Check-In with Your Revenue Cycle Management
Take it from us, well-functioning systems will make all the difference in your business. TLock Solutions helps Behavioral Health agencies assess, create, implement and manage systems for optimal results. One of the best times to learn whether or not your systems could use adjustments is during a transition. New personnel, updated software or the start of a new fiscal year can serve as a vulnerability test for your processes. It can be either a stressful or seamless time and we’ve seen it from both sides in Behavioral Health. This time of year especially, as the fiscal year ends and Summer begins, is an opportunity to review and correct your internal and financial processes.
Most of our work requires us to rebuild processes from scratch, With many agencies operating on outdated systems or outgrowing their existing ones, we see firsthand the importance of ongoing management. This is most prevalent with revenue cycle management. We have successfully recovered tens and sometimes hundreds of thousands of dollars for our clients through effective EHR Implementation and Management. Agencies big and small are focused on providing the highest quality care to their clients while facing a constant growing demand for services. The right systems and processes make all the difference and we’re here to help. See some ways that agencies can be proactive with their revenue cycle management systems now:
- Have a Plan
- Always have a plan for your revenue. Account for personnel changes, industry updates and new opportunities that may arise. You never know what might come up, be sure to plan ahead!
- Maintain Volume
- Take a look at past years to see when the most significant changes happen in your revenue. For example, Summer means kids out of school, more travel and less time for routine appointments. You’ll most-likely have less interaction with your clients during this time, find ways to support them anyways.
- Communicate More
- It’s important to communicate both internally and externally when adjusting to changes in your business. When you plan for changes, include your method of being proactive in communication with patients. Make phone calls, check-in often, pre-schedule appointments for medications.
- Manage your Stress
- The best thing you can do when managing changes in your business is to take the time to destress. You'll make clearer decisions and ease the process when challenges arise. May is Mental Health Awareness Month, be sure to take care of yourself while caring for others.
It’s the time of year to get serious about your revenue cycle management. If you are dreading the end of the fiscal year, check-in with your current systems with our help. You can find more information about our services and schedule your free consultation to assess the health of your current systems here.